30 Day Refund Guarantee

At SimpHabitat, we want you to shop with confidence. If you're not completely satisfied with your purchase, eligible items can be returned or exchanged within 30 days of delivery.

• 30 Day Return Window: Returns and exchanges are accepted within 30 days after delivery.

• Easy Return Request: Contact service@simphabitat.com with your order number and reason for return to receive return instructions.

• Condition Requirements: Items must be unused, unwashed, in original condition, and include original packaging and tags.

• Defective or Incorrect Items: If the item is damaged, defective, or sent incorrectly, SimpHabitat will provide a replacement or full refund and cover return shipping costs.

• Non-Quality Returns: Customers are responsible for return shipping costs for reasons such as change of mind.

• Fast Processing: Returns are processed within 2–3 business days after receipt, and refunds are usually issued to the original payment method within 7–10 business days.

• Pre-Shipment Cancellations: Orders canceled before shipment are eligible for a full refund.

• Personalized Items: Custom or personalized products are non-returnable unless they arrive defective.

For assistance, please contact service@simphabitat.com.